Delivery & Installation

We do not currently ship to PO Boxes or addresses outside West Malaysia. If you are looking to purchase internationally, please give us a call at +012-623 9292 so we can connect you with one of our international dealers in your area.

Each product will be delivered within 2- 4 weeks after the purchase unless stated otherwise. We will contact you to arrange the received of goods in 2 days before the dispatch.

Delivery

• We offer delivery to West Malaysia only. There will be additional a delivery surcharge of RM80 / item for buildings without lifts or if your products cannot fit in the lift and the delivery team has to use the stairs. This service is applicable up to the 5th floor only. Our delivery service only covers addresses within 30m from the unloading point and a RM80 surcharge / item will also be collected by the delivery service provider for addresses outside this scope.
• Enquiries from East Malaysia, please contact us at cs@bristol.com.my for assistance.
• Self pick-up is optional. Please contact our sales representative at cs@bristol.com.my or 012-623 9292 for more information.

Installation

Some of our products do not include installation services. There are typically products which may be assembled with minimal technical knowledge.

CMCO Delivery and Service Updates

Due to the MCO in Malaysia, we are experiencing delays in supply and delivery orders made from 18th March 2020 until the CMCO has ended. As we are complying with the latest government's CMCO regulations we would like to apologise for the delay in having your delivery reach you. If any changes due to CMCO period extensions, we will progressively notify those customers whose delivery has been affected. Please get in touch with us at cs@bristol.com.my for the latest updates on your order. Delivery fees apply and fulfilment will depend on location due to restrictions during the this CMCO period.

#staysafestayhome